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Every Homebuyer receives a Homeowner Manual at the time of purchase with their new Wonderland home. The Homeowner Manual truly defines the process for building a Wonderland home and has been designed to assist homeowners by answering any questions they have throughout the homebuilding experience. As you well know, purchasing a new home is one of the most exciting times in a person's life, but it can also be very complex, with many details to be decided and arranged. The Homeowner Manual organizes all these details and is a part of our continuing effort to achieve total customer satisfaction.

The Homeowner Manual includes such information as:

A quick overview of the new home experience

How to apply for a loan

Loan processing

How and where to make selections  

What to expect and how to prepare for closing on a home

Contact information on each key member involved in building your clients' home

Buyer's Purchase Agreement and other Addenda

Detailed information about the construction process

Utility and community services phone numbers, etc.

Community Deed Restrictions

How to take care of a new home after move-in

Homeowner Maintenance Schedule (an itemized list of Homeowner maintenance responsibilities)

Maintenance and Limited Warranty (an itemized list of what is warrantable or not)

Emergency phone numbers

The process for making a Warranty Request

In addition to the information provided above, the Homeowner Manual stores all the documentation received during the construction process, including Purchase Agreements, Decorator Selection Package, Loan Application Package and more. It allows Homeowners to keep everything they receive in one place. It provides a complete history of the home to pass along to the new owners when your clients sell their Wonderland home.